Privacy Policy

INTRO SECTION

At Naples Electrical, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or use our services.

By using our website, you agree to the terms outlined in this policy. If you do not agree, please discontinue use of the site.

INFORMATION WE COLLECT

We may collect the following types of information:

Information you provide directly:

Name, phone number, and email address when you fill out a contact form, request a quote, or book a service
Property address, when relevant to scheduling a service call
Any details you share with us about your electrical project or service request
Payment information, if you pay for services online (processed securely through our payment provider)

Information collected automatically:

IP address, browser type, and device information
Pages visited, time spent on the site, and how you arrived at our website (such as through a search engine or online ad)
Cookies and similar tracking technologies (see the Cookies section below)

HOW WE USE YOUR INFORMATION

We use the information we collect to:

Respond to your inquiries and provide requested quotes or services
Schedule and manage service appointments
Communicate with you about your service request, including appointment reminders and follow-ups
Process payments for services rendered
Improve our website and understand how visitors use it
Send occasional updates, promotions, or service reminders (only if you’ve opted in)
Comply with legal obligations and protect against fraud or misuse of our services

We do not sell your personal information to third parties.

COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to improve your browsing experience, understand site traffic, and support features like online booking. This may include tools such as Google Analytics, which helps us understand how visitors use our site.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain features of the website, such as the online booking tool.

THIRD-PARTY SERVICES

We may use trusted third-party services to help operate our business and website, such as:

Website hosting and analytics providers (to run and improve our site)
Online scheduling/booking platforms (to manage service appointments)
Payment processors (to securely handle any online payments)
Customer relationship management (CRM) tools (to organize service requests and communication)

These providers only receive the information necessary to perform their function and are not permitted to use your information for any other purpose.

HOW WE PROTECT YOUR INFORMATION

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

YOUR CHOICES & RIGHTS

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to any legal or business record-keeping requirements
Opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails

To make a request, contact us using the information below.

CHILDREN’S PRIVACY

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised “Last Updated” date.

CONTACT US

If you have questions about this Privacy Policy or how we handle your information, please get in touch with us:

Naples Electrical

Naples, Florida

Phone: (239) 484-1808

Email: info@napleselectrical.com